FAQ

Care instructions

Hand wash your stencils, pat dry and store flat. Not safe for the dishwasher. All stencils are made with food grade plastic.

Sizing details

All stencils are 5.5" x 5.5" and will fit the stencil genie. Most designs can be adjusted in size. Please contact me with any sizing questions. Stencils are made with clear food grade plastic.

Processing time & Shipping

Processing time is normally 3-5 business days, unless stated at top of website.  All orders will be shipped via USPS. We are not responsible for any delays due to USPS.

Returns & Cancellations.

I accept returns, please contact me within 7 days of delivery, and ship items back within 14 days of delivery. Buyers are responsible for return shipping cost. Custom stencils cannot be returned. I do not accept cancellations. I am also unable to cancel orders once they have shipped. 
 If your stencils arrived damaged, please contact me ASAP! I will ship them out free of charge!

Contact

Fill out the contact form at the bottom of this page or email us at info@starlightstencilco.com